Shipping policy

For pre-orders, please allow up to 17 weeks for your order to be shipped. For regular orders, please allow up to 14 days for your order to get shipped. Please keep in mind that our goal is to make the clothes efficiently, but at times, the process could take longer than expected. Thank you!

Please note the following:
We are not responsible for what happens during the shipment process.
We are not responsible for any additional fees the customer may have to cover.
Please reach out to your local post offices if there are any issues with shipping/delivery before reaching out to us as we do not have control or may not have any information to help you during this process.
Please reach out to us at contact@woowoouniverses.com if you have any concerns or issues.